Refund policy

Returns & Refunds Policy

At TheLifestyleCo, we want you to be satisfied with your purchase. If you receive a product that is damaged, defective, incorrect, or otherwise eligible for return under this policy, please contact us within the applicable return period.

1. Return Period

Eligible products may be returned within [7/10/14] days from the date of delivery.

To request a return, please contact us at thelifestyleco07@gmail.com with your order number and details of the issue.

2. Eligible Returns

A product may be eligible for return if:

  • You received the wrong product.

  • The product arrived damaged.

  • The product has a manufacturing defect.

  • The product does not match the product ordered.

  • The product otherwise qualifies under the return conditions displayed on its product page.

Products must generally be returned in unused and resalable condition, with original packaging, tags, accessories, manuals, and other included items where applicable.

3. Non-Returnable Products

Certain products may not be eligible for return due to their nature, hygiene considerations, customization, or other applicable restrictions.

These may include:

  • Personal-care or hygiene products once opened or used.

  • Customized or personalized products.

  • Products specifically marked as non-returnable.

  • Products that have been used, damaged, washed, altered, or tampered with after delivery.

  • Other products restricted from return under applicable law or product-specific policies.

Please check the product page before placing your order.

4. How to Request a Return

To request a return:

  1. Contact us at thelifestyleco07@gmail.com.

  2. Provide your order number.

  3. Explain the reason for the return.

  4. Provide photographs or videos where requested.

  5. Wait for return instructions from our customer support team.

Do not send products back to us without receiving return instructions.

5. Product Inspection

Returned products may be inspected after we receive them.

If the returned product does not meet the conditions of this policy, the return may be rejected or a partial refund may apply, subject to applicable law.

6. Refunds

Once an eligible return is received and approved, the applicable refund will be processed.

Refunds will generally be issued to the original payment method or through another appropriate method.

The time required for the refund to appear in your account may depend on your bank or payment provider.

7. Shipping Charges

Where applicable, shipping or return charges may be handled according to the reason for the return and the specific product policy.

For products that arrive damaged, defective, or incorrect, please contact our support team before arranging a return.

8. Exchanges and Replacements

Where available, we may offer an exchange or replacement instead of a refund.

Replacement availability depends on stock and product eligibility.

9. Order Cancellation

If you wish to cancel an order, contact us as soon as possible at thelifestyleco07@gmail.com.

Cancellation may not be possible once an order has been processed or dispatched.