Shipping policy

Shipping & Delivery Policy

At TheLifestyleCo, we aim to make your shopping experience simple and convenient. This Shipping & Delivery Policy explains how your order will be processed and delivered.

 Order Processing

Orders are generally processed within [1–3 business days] after successful payment and order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, holidays, or periods of unusually high demand, processing may take additional time.

 Delivery Timeline

Once your order has been dispatched, estimated delivery times are:

  • Metro/major cities: [2–5 business days]

  • Other locations: [4–8 business days]

  • Remote areas: [5–12 business days]

These are estimates and not guaranteed delivery dates.

Delivery times may vary depending on your location, courier availability, weather, public holidays, logistical disruptions, or circumstances outside our control.

 Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

We may occasionally offer free shipping promotions or other delivery offers.

 Tracking Your Order

Once your order has been dispatched, you may receive a shipping confirmation containing tracking information.

You can use the tracking details provided to monitor your shipment.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address, phone number, and other required information.

TheLifestyleCo is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

 Delayed Deliveries

While we work with our delivery partners to deliver orders within the estimated timeframe, delays may occasionally occur.

Please include your order number so that we can assist you.

 Damaged Packages

If your package appears visibly damaged when delivered, please contact us as soon as possible and, where possible, take photographs of the package and product before disposing of any packaging.

This information may be required when investigating a delivery issue. Undelivered or Returned Shipments

If a shipment is returned to us because of an incorrect address, repeated delivery attempts, refusal to accept the package, or other circumstances attributable to the customer, we may contact you regarding reshipment or refund options.

Additional shipping charges may apply for reshipping.